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Cookie information

Learn how we use cookies and similar technologies to enhance your experience on our website and improve our services.

Last updated: January 8, 2025

What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and enable essential website functionality including security and authentication.

How we use cookies

Pinin uses cookies and similar technologies to enhance your experience on our website. We use cookies for essential functionality, analytics, payment processing, and service optimization. The following types of cookies are used on our platform:

Essential cookies

These cookies are strictly necessary for the website to function properly. They enable core functionality such as security, network management, accessibility, user authentication, and payment processing. You cannot opt-out of these cookies as they are essential for providing our services.

Analytics cookies (Google Analytics 4)

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. These cookies help us analyze website traffic, user behavior patterns, feature usage, and overall service performance. The information collected is aggregated and anonymized for statistical purposes only. This data helps us improve our services and user experience.

Payment processing cookies (Stripe)

When you make a payment, we use Stripe to process transactions securely. Stripe may set cookies to facilitate payment processing, prevent fraud, ensure transaction security, and maintain payment session integrity. These cookies are essential for secure financial transactions and PCI compliance.

API service cookies (OpenRouter)

We use OpenRouter for AI processing services. Cookies may be used to maintain session state, ensure proper API functionality for our image restoration services, manage request queues, and provide optimal service performance for AI-powered features.

Authentication cookies (OAuth)

We use OAuth protocols for secure user authentication and authorization. These cookies maintain login sessions, ensure account security, manage access permissions, and provide seamless authentication across our platform and integrated services.

Functional cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, login status, language settings, theme choices, and providing customized content based on your usage patterns.

Performance and optimization cookies

These cookies help us optimize website performance by collecting information about how you use our website, including page load times, error reports, and feature usage statistics. This information helps us improve our service quality and user experience.

Third-party cookies and services

We work with trusted third-party service providers who may also set cookies on your device. These partnerships are essential for providing our services:

Google Analytics: For website analytics, performance monitoring, and user behavior analysis

Stripe: For secure payment processing, fraud prevention, and PCI-compliant transaction handling

OpenRouter: For AI API services, image processing, and machine learning functionalities

Content delivery networks (CDNs): For faster content delivery and improved website performance

OAuth providers: For secure authentication and single sign-on functionality

Social media platforms: If you interact with social media features on our site

Managing cookies

You have several options to control and manage cookies:

Browser settings

Most web browsers allow you to view, delete, and block cookies through their settings. You can typically find these options in your browser's privacy or security settings.

Cookie consent banner

Use our cookie consent banner to manage your preferences for non-essential cookies. Your choices will be remembered for future visits.

Third-party opt-out tools

You can use third-party opt-out tools and browser extensions to block analytics cookies and other tracking technologies.

Important note: Disabling essential cookies may affect website functionality and prevent you from using certain features of our service. Some cookies are necessary for security and proper operation of our platform.

Data retention and cookie lifespans

Cookie data is retained for different periods depending on the type and purpose:

Session cookies: Automatically deleted when you close your browser

Persistent cookies: Remain on your device until their expiry date or manual deletion

Analytics cookies: Typically stored for 24-26 months as per Google Analytics standards

Functional cookies: Usually stored for 30 days to 2 years depending on their purpose

Legal basis and compliance

Our use of cookies is based on legitimate interests for essential functionality and your consent for non-essential cookies. We comply with:

EU General Data Protection Regulation (GDPR)

ePrivacy Directive (Cookie Law)

California Consumer Privacy Act (CCPA)

Australian Privacy Principles (APP)

Contact information

If you have questions about our cookie policy or data processing practices, please contact us. For more information about how we handle your personal data, please review our Privacy Policy.

You can reach our Data Protection Officer at: privacy@pinin.app

Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about our cookie practices.